When is your sale going to end?
We will notify you via our online platforms when the end date of the promotion is announced.
How long does the treatment take?
On average a treatment can take up to 2 hours depending on the service selected.
How can I maintain my results for longer?
To keep your teeth whiter and healthier for longer after your treatment, we recommend the following:
- Regular dentist visits
- Clean your teeth twice daily and floss often
- Drink plenty of water
- Maintenance treatment sessions
We recommend you also avoid the following - coffee, black tea, red wines and smoking.
I have a question. How do I contact Head Office?
Please submit your feedback on our feedback form and we will have a member of the clinic team contact you to discuss further.
Am I eligible for a refund if I am not double vaccinated?
Our existing refund policy remains in place, however we will extend prepays so you can attend your appointment when the Government moves the country back to a GREEN setting.
How do I prepay for my treatments?
You can prepay your treatments over the phone or directly by presenting yourself at the clinic.
I prepaid for some sessions but I don’t need them. Can I get a refund?
We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.
Do you price match?
We can match competitor pricing however terms and conditions do apply. You can refer to our price match policy for more info.
How long will my results last?
It is highly recommended booking in top up 4-6 weeks after your first treatment and then returning every 3-6 months.
Who is Sparkling White Smile not suitable for?
Sparkling White Smile is not suitable for pregnant or breastfeeding women and children under the age of 14.
Can Sparkling White Smile treat Tetracycline Stains?
The treatment can be effective on stains caused by the antibiotic Tetracycline and will be more effective if the stains are not too deep within the teeth.
Tetracycline stains are often one of the more difficult stains to remove but our team of professionals will be able to tailor a treatment plan to you.
Does the treatment cause sensitivity?
You may experience minor sensitivity whilst having the treatment, and for 1-2 days after.
How many shades lighter will my teeth become?
Sparkling White Smile is a natural whitening product that will get your teeth to their natural colour and the level of whitening depends entirely on the person’s physiology. Customers regularly achieve results of up to 14 shades whiter; the average improvement varies depending on the level of discolouration.
Does Sparkling White Smile treat smoking stains?
Yes, this treatment is effective for most stains caused by smoking and our experienced team will be able to assist and advise you on the best way to treat these stains.
Will my prepaid sessions expire?
Yes. our prepay treatments have an expiry period. The standard expiry period for prepays is 12 months. If you purchase 10 or more treatments in a single order, there is an 18 months expiry period.