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When is your sale going to end?
We will notify you via our online platforms when the end date of the promotion is announced.
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I have a question. How do I contact Head Office?
Please submit your feedback on our feedback form and we will have a member of the clinic team contact you to discuss further.
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How do I prepay for my treatments?
You can prepay your treatments over the phone or directly by presenting yourself at the clinic.
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Do you price match?
We can match competitor pricing however terms and conditions do apply. You can refer to our price match policy for more info.
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I prepaid for some sessions but I don’t need them. Can I get a refund?
We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.
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Will my prepaid sessions expire?
Yes. our prepay treatments have an expiry period. The standard expiry period for prepays is 12 months. If you purchase 10 or more treatments in a single order, there is an 18 months expiry period.
