-
I have a complaint. How do I contact Head Office?
Please submit your feedback on our feedback form and we will have a member of the clinic team contact you to discuss further.
-
How do I prepay for my treatments?
You can prepay your treatments over the phone or directly by presenting yourself at the clinic.
-
I prepaid for some sessions but I don’t need them. Can I get a refund?
There is no refund on pre-pays and they are not transferable to other individuals, treatment areas or clinics.
-
Will my prepaid sessions expire?
Yes, prepaid sessions do expire. If you purchase less than 10 treatments you will have 12 months to use them. If you purchase 10 or more treatments, you’ll have 18 months to use them.