Customer Service Enquiries
For Online queries and customer support, please contact us via firstname.lastname@example.org
For Online refund requests, please contact us via email@example.com
For clinic queries, please contact the required clinic directly. Visit our clinic finder for the clinic hours of operation and contact numbers.
So that we are able to assist in handling your query promptly and appropriately, please include your name, contact details, and all relevant information pertaining to your query in your correspondence.
Our customer service team endeavours to respond to your queries as quickly as possible. In busy periods, however, please allow up to 48 hours for us to return your query.
Alternatively, you may also be able to find the answer to your question in our FAQS.