FAQ

  • What safety and hygiene protocols are in place?

    Our network of clinics practice the highest level of clinical and treatment hygiene, client care and protection, so you can feel comfortable attending your appointments with us. This includes;

    • Disinfectant and wipe down of treatment surfaces after each customer interaction

    • Daily cleaning and sterilisation of treatment equipment and rooms

    • Thorough daily cleaning of all high touch areas with high grade disinfectant, including reception surfaces, door handles, and treatment areas

    • Availability of hand sanitizer stations and use of appropriate Personal Protective Equipment during all appointments

    • Established Medical response team, including our Global Medical Director and Medical Board to provide guidance to our clinics and help address specific situations as required

  • What do I do about my expiring prepays?

    If you have outstanding prepays that expire between March 2020 and June 2020, we will extend those expiry dates when we reopen.

    If you have further questions we can be contacted at info-nz@laserclinicsnewzealand.co.nz

    We thank you for your understanding.

  • When will Laser Clinics New Zealand reopen?

    Laser Clinics NZ is only temporarily closed. As per the govt guidelines are we expecting to closed for 4 weeks. You will receive an email with an update on when your local clinic is back in operation.

    If you have further questions we can be contacted at info-nz@laserclinicsnewzeland.co.nz

    We thank you for your understanding and we will notify you of our reopening date as soon as possible.

    We would look forward to welcoming you back soon.