Our continued commitment to client safety and hygiene

Your safety and hygiene are our highest priority and you will notice a few updated safety changes in our clinics. These include:

• Temperature checks as you enter our clinic
• Markings on the floor in the reception area for social distancing
• Limit of 1 staff member and 1 client per treatment room. For the safety of our community, we ask that you please attend your appointment alone
• Our highly trained medical staff equipped with personal protective equipment such as masks and gloves where required

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We will continue to maintain a safe environment as we have always done by:


• Providing hand sanitizer at reception and in each treatment room for all clients
• Following a strict hand washing protocol using anti-bacterial liquid before, during and after every treatment
• Using medical-grade disinfectant to wipe down all surfaces and equipment between every client
• Wearing gloves for the duration of every treatment and change regularly throughout as needed
• Wearing face masks where appropriate
• Following strict sterilisation protocols on all our equipment, including high pressure heat, no touch techniques and complete item separation
• Thorough daily cleaning of all high touch areas with high grade disinfectant, including reception surfaces, door handles, and treatment areas
• Established Medical response team, including our Global Medical Director and Medical Board to provide guidance to our clinics and help address specific situations as required

As the market leader of our industry, you can feel confident visiting our team. We are absolutely thrilled to welcome you back to clinic and we hope to see you soon.